Information We Collect
Personal Information
When you use Sivoov, we may collect:
- Account information (name, email address)
- Profile information you choose to provide
- Location data for route tracking and audio content delivery
- Activity data from your running sessions
Usage Information
We automatically collect information about how you use our app:
- App usage patterns and preferences
- Device information and identifiers
- Log data and analytics through PostHog (for app analytics)
- Error reporting data through Sentry (for crash reporting and bug fixes)
How We Use Your Information
We use the information we collect to:
- Provide and improve our running experience service
- Deliver location-based audio content
- Track your progress and achievements
- Enable social features and community interactions
- Send you rewards and communications
- Analyze and improve our app performance
Location Data
Sivoov requires location access to function properly. We use your location data to:
- Trigger audio content at specific locations
- Track your running routes and progress
- Provide location-based features and recommendations
Important: We are committed to never using background location permissions to track users when they are not actively running a course. Location tracking only occurs during active running sessions that you initiate.
You can control location permissions through your device settings. Disabling location access will limit app functionality.
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Authentication Services: We use Clerk for user authentication and account management
- Analytics Services: Anonymous usage data is shared with PostHog for app improvement analytics
- Error Monitoring: Technical error data is shared with Sentry for crash reporting and bug fixes
- Community Features: With other users when you choose to share achievements or participate in social features
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to processing of your information
- Data portability
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our practices, please contact us at:
Email: privacy@sivoov.app